Hiring and retaining great employees.
Being a model of quality and cost-effective service for other behavioral health organizations.
Achieving and maintaining the highest levels of consumer satisfaction.
In active outreach to assure prevention, early intervention, and coordination of services to reduce the impact of behavioral health disorders for the individuals and community we serve.
and plan for the behavioral health needs of our community, per our legislative mandate as the regional planning authority.
accessible, effective, and efficient behavioral health services.
for the rights and needs of individuals with behavioral health challenges.
the outcome of the services provided to assure effectiveness, efficiency, and fiscal accountability.
I Am H.E.A.R.D.
HOPE: We believe in a positive future for our clients, our staff, and our community.
EXCELLENCE: We remain in pursuit of quality improvement in all areas of our organization.
ACCOUNTABILITY : We do exactly what we say we will do.
RESPECT: We treat each other with care, concern, and consideration.
DIVERSITY: We value a variety of people in our organization.
MSMHS staff will
Be friendly, courteous, and efficient
MSMHS sites will
Be accessible to all individuals.